BAG IT YOURSELF
Privacy Policy
Effective Date: November 10, 2026
Bag It Yourself ("we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.biypurselounge.com, register for an event, book a session, subscribe to our newsletter, or communicate with us.
1. Information We Collect
Depending on how you interact with us, we may collect:
Contact information, including your name, email address, and telephone number.
Reservation details, including your selected session, number of guests, and booking history.
Information you voluntarily provide through registration forms, inquiries, surveys, or correspondence.
Payment and transaction information, such as purchase amounts, payment status, and transaction references. Payment card details are handled by the applicable payment processor.
Technical information, which may include your IP address, browser type, device information, cookies, and website activity, depending on the technologies enabled on our website.
Photos or videos when you voluntarily participate in photography or filming activities.
2. How We Use Your Information
We use personal information to:
Process reservations, registrations, and payments.
Send booking confirmations, reminders, schedule updates, and service-related communications.
Respond to questions and provide customer support.
Manage event attendance and improve our guest experience.
Send promotional emails when permitted by applicable law and your communication preferences.
Maintain business records, protect our systems, and comply with legal obligations.
3. Service Providers and Information Sharing
We may share information with third-party service providers that help operate our business, including website hosting, scheduling, event registration, payment processing, email delivery, and analytics providers.
These may include Squarespace, Acuity Scheduling, Eventbrite, Stripe, and Google, depending on the services used.
We may also disclose information when required by law, to protect legal rights, or in connection with a business transaction.
We do not sell customer contact lists to third-party advertisers.
4. PAYMENT INFORMATION AND SECURITY
At Bag It Yourself, protecting our customers' payment information is a priority.
Bag It Yourself does not collect, store, save, or retain customers' full credit card or debit card numbers, expiration dates, or card security codes (CVV) on our own systems.
All online payments are securely processed through authorized third-party payment providers, including Stripe and other payment services available through our booking and checkout platforms.
Customers enter their payment information through the applicable payment provider's secure checkout system. Bag It Yourself does not have access to customers' complete credit card numbers or security codes through these systems.
For business and accounting purposes, Bag It Yourself may retain limited transaction information, including payment amounts, transaction dates, payment status, transaction IDs, and reservation details.
Payment processors may securely store certain payment information in accordance with their own privacy policies and security practices.
Bag It Yourself does not independently maintain a database of customers' complete credit or debit card information.
5. Email Marketing
If you subscribe to Bag It Yourself marketing communications, we may send information about upcoming workshops, events, promotions, and schedule changes.
You may opt out of promotional communications at any time using the unsubscribe method provided in the message or by contacting us.
Opting out of promotional messages does not necessarily stop transactional communications related to an existing reservation.
6. Cookies and Website Analytics
Our website and integrated services may use cookies and similar technologies for website functionality, performance measurement, and analytics.
Available cookie preferences and controls depend on the services and settings enabled on our website. You may also manage certain cookies through your browser settings.
7. Information Security
We use reasonable administrative and technical measures appropriate to our business to help protect personal information, including access controls and established third-party service providers.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal requirements, and fulfill the purposes described in this policy.
Retention periods may vary depending on the type of information and applicable legal obligations.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
We will review requests in accordance with applicable law and any legitimate recordkeeping requirements.
You may also unsubscribe from promotional emails.
10. Children's Privacy
Our website and online booking services are not intended for children under 13 to independently provide personal information.
When minors participate in an eligible activity, a parent or legal guardian should handle registration and provide required consent.
11. Third-Party Websites
Our website may contain links to external booking, registration, payment, or social media services. Those services may operate under their own privacy policies.
We encourage guests to review the policies of any third-party platform they use.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business practices, technologies, or legal obligations.
The effective date will be updated when material revisions are published.
13. Contact Us
Bag It Yourself
55 S. Lake St.
Aurora, IL 60506
Website: https://www.biypurselounge.com/
Privacy inquiries: biy@biypurselounge.com